If you want to know just how unhappy consumers are with Comenity Bank, take a look at the number of complaints consumers have made online. Here are additional numbers Comenity Bank may be calling you from: Like many creditors, Comenity Bank may use many different phone numbers to contact debtors. The main telephone number is 80 and the main website is The customer service telephone number for Victoria’s Secret card is 80. Comenity Bank’s Address, Phone Number, and Contact InformationĬomenity Bank is located at 12921 South Vista Station Boulevard, Draper, UT 84020. Most Comenity credit cards are co-branded with a retailer, health care provider, financial institution, or other business entity, and most are also “private label” (or “closed-loop”), which means they may only be used for purchases from the card’s co-branded company. The Victoria’s Secret Card is a Comenity credit card for Victoria’s Secret, the women’s lingerie retailer headquartered in Columbus, Ohio.īoth Comenity Bank and Comenity Capital Bank are owned by “Alliance Data,” which is headquartered in Columbus, Ohio. You have nothing to lose! Call us today at 88 for a free consultation. Plus, some of our clients also receive debt relief and cleaned-up credit reports. You won’t owe us a dime for our services. If Comenity Bank violated the law, you may be entitled to money damages and Comenity Bank will pay our fees and costs. You have rights under the law, and we will stop the harassment once and for all. I'll update once I receive the letter in the mail confirming the removal of the late payment.Creditors like Comenity Bank cannot harass you over a debt. I've set alarms on my phone to make sure I pay two days in advance, and this will not happen again! Thank you!" Please give me a chance to have my perfect paying history back. And, I in fact didn't miss a payment for the 30 days, I actually did pay in July. I really do believe in having a good payment history and if you look at my records, I have no other missed payments. I'm writing today to ask for your forgiveness for my mistake. I did however make sure to pay July 21, 2019, but I still was shown as a missed payment on all three credit bureaus. In the mist of moving I believe I forgot to pay on my due date.
But, in July 2019 I had a missed payment. It's really been a privilege to be able to do business with your company and I would like for it to continue and for me to continue to prove my value to you as a customer. "Hello, my name is X X I'm writing you today because I am a customer of your Victoria's Secret store card. I also provided a screenshot showing I havent missed any other payments. Here is what I wrote for my GW letter, it's simple and to the point. Thank you for being a valued card member. You will receive a decision from us, the same way your request was received. Once we have received your request, by one of these methods, a member of our Credit Bureau Disputes team will review your request and the account. I have included the mailing address and the website needed to submit your request.
You will need to log into your online accounts to access the SMC tool. Your request would need to be received either by mail or via our Secure Messaging Center.
I just called and the lady was able to remove the missed payments and is mailing me a letter stating it has been updated from deliquent to no missed payments. So, I followed up and the auto responder said to call in. I was told I'd get a response within 2 business days, I received a response the next day, but it stated they'd forward the message and I'd get a response in another 2 business days, and I never did. I sent a message on FB, they stated I could mail in a response or used the secure message system online, so I sent it throught the secured portal. It's from July 2019 30 days, I missed June's payment then paid the end of July.
I have one missed payment on my report and my score took a major hit.